Frequently Asked Questions
Everything you need to know about your TEESHOPPEN shopping experience.
How long does shipping usually take?
We strive for fast delivery. Standard shipping typically takes 2-5 business days depending on your location. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 101-day return policy. If you are not completely satisfied with your purchase, you can return the items in their original condition for a full refund or exchange.
How do I know which size to choose?
Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific measurements provided.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
Are your basic tees high quality?
Absolutely. At TEESHOPPEN, we focus on 'premium basics.' Our products are made from high-quality materials, such as long-staple cotton, designed to maintain their shape and color after multiple washes.
Can I change or cancel my order after it's placed?
Because we process orders quickly to ensure fast delivery, there is a very short window to make changes. Please contact our customer service team immediately if you need to modify your order.